Thank you for visiting the Poponeko official online shop. If you have any questions about products or orders, please feel free to contact us using this form.

• Please note that it may take some time for us to respond. We may not be able to reply to all inquiries.
• Depending on the content of your inquiry, we may contact you by phone instead of email after verifying your membership information.
• If you have set up spam prevention, please allow "@poponeko.jp" in your domain-specific reception settings.
• The reuse, secondary use, or disclosure of our responses to anyone other than yourself is strictly prohibited.
• We do not accept inquiries for sales, business negotiations, or commercial purposes.
• Any personal information we receive will only be used for responding to inquiries and for operations related to orders.
• Inquiries and customer personal information will be appropriately managed in accordance with our "Privacy Policy".